Privacy Policy
Privacy & Cookie Policy – Outdoor Outdoor Schemes Ltd ("we", "us", "our") is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Company Details
Outdoor Schemes Ltd
Company Number: 17037529
Registered Office: 106 Reculver Walk, Senacre, Maidstone, Kent, ME15 8QT
Email: info@outdoorschemes.co.uk
Data Controller
Outdoor Schemes Ltd is the data controller responsible for your personal data.
Personal Data We Collect
We may collect:
- Identity Data: name, job title
- Contact Data: email, phone number, address
- Business Data: company name and role
- Transaction Data: payments and invoices (via third-party providers)
- Technical Data: IP address, browser type, device info
- Usage Data: how you use our website
We do not operate user accounts or login areas.
How We Collect Data
We collect data when you:
- Contact us via forms, email or phone
- Engage our services
- Use our website
Lawful Bases for Processing
We process data under:
- Contract: to deliver services
- Legal obligation: financial and regulatory compliance
- Legitimate interests: running and improving our business
- Consent: for marketing communications (where applicable)
Purposes of Processing
We use data to:
- Provide services and respond to enquiries
- Manage customer relationships
- Process payments and maintain records
- Improve website performance
- Send relevant communications
Data Sharing
We may share data with:
- Payment processors
- IT and hosting providers
- Professional advisers (accountants, insurers)
All third parties are required to respect the security of your data.
International Transfers
We do not routinely transfer data outside the UK. Where this occurs (e.g. via software providers), appropriate safeguards are in place.
Data Retention
We retain:
- Financial records: up to 7 years
- Customer data: up to 7 years after last contact
- Enquiries: up to 2 years
- Analytics data: up to 3 years
Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse.
You have the right to:
- Access your data
- Rectify inaccurate data
- Erase data (where applicable)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
To exercise your rights, contact us at the email above.
Complaints
You have the right to complain to the Information Commissioner’s Office (ICO):
Cookies
We use cookies to:
- Analyse website usage
- Improve performance
We do not use cookies for accounts or shopping carts.
You can manage cookies via your browser settings.
Third Party Links
We are not responsible for external websites linked from our site.
Changes to This Policy
We may update this policy periodically. Please review it regularly.